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A special COVID-19 message from the CEO.

As we all know, the situation regarding COVID-19 (Coronavirus) remains fluid at this time. Innovations continues to follow all available guidelines and regulations to make the best effort to keep our members and team members as safe as possible during this time. We have been here for you in past emergencies and trying times and know that we are here for you again.

Communication Channels to watch for further updates:

We feel communication is the key to preventing panic and stress when it comes to your credit union. We encourage you to follow our website and Facebook page, as well as watch for the updated emails we send out with information that is as current as we can provide during these changing times.

Drive-thru only service begins Monday, March 23, at the following branches:

Thomas Drive (Drive-Thru Only)
Drive-Thru: 8:00 a.m. – 5:00 p.m. (Monday – Friday)
910 Thomas Drive in Panama City Beach, FL
23rd Street (Drive-Thru Only)
Drive-Thru: 8:00 a.m. – 5:00 p.m. (Monday – Friday)
700 West 23rd Street in Panama City, FL
Harrison Avenue (Drive-Thru Only)
Drive-Thru: 8:00 a.m. – 5:00 p.m. (Monday – Friday)
1038 Harrison Avenue in Panama City, FL
Lynn Haven (Drive-Thru Only)
Drive-Thru: 8:00 a.m. – 5:00 p.m. (Monday – Friday)
2250 South Highway 77 in Lynn Haven, FL
Callaway (Drive-Thru Only)
Drive-Thru: 8:00 a.m. – 5:00 p.m. (Monday – Friday)
123 North Tyndall Parkway in Panama City, FL

Concerns about your Innovations Loan Payment:

If your workplace has limited your hours or temporarily closed and you have a loan with Innovations, please reach out to 850.249.0538. We want to help you and we will evaluate each member’s needs on a case by case basis.

Concerns about your Innovations Business Loan Payment:

If you have a business loan with Innovations and you have concerns, we are evaluating those on a case by case basis as well. Please call 850.249.0960.

Notice of Annual Meeting and Annual Election scheduled for March 24, 2020 has been cancelled:

Out of an abundance of caution for both employees and members alike concerning the COVID–19 virus we are postponing the Annual Meeting. Please watch for the announcement of a new date.

During this time please remember you have several ways to access your credit union and accounts through electronic services:

If you need assistance with any of these options, please call 850.249.0497.

Once again, we are all in this together, and we will get through this together. We are your credit union and we are here for you.


David Southall
President and CEO

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